Joshua Onyema

engineer && developer

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IT Support and Network Operations

Company

Nigerian Maritime Administration and Safety Agency [NIMASA]

Role

Software and Network Intern

Tools

Networking [DNS, DHCP, HTTP/HTTPS], Routing Basics, Troubleshooting, Documentation, User Training

Links

The Experience

Supported network operations and end user support in an enterprise environment. I helped troubleshoot connectivity and service reachability issues using practical checks around DNS, DHCP, routing basics, and HTTP/HTTPS. I also supported onboarding and internal continuity by assisting with system setup, access provisioning, and user training for staff, and by documenting recurring issues in a way that made triage faster and more repeatable.